The Impact of Management Practices on Employee Productivity: A Field Experiment with Airline Captains

S-Tier
Journal: Journal of Political Economy
Year: 2020
Volume: 128
Issue: 4
Pages: 1195 - 1233

Score contribution per author:

2.681 = (α=2.01 / 3 authors) × 4.0x S-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

Increasing evidence indicates the importance of management in determining firms' productivity. Yet causal evidence regarding the effectiveness of management practices is scarce, especially for skilled labor in the developed world. In a field experiment measuring commercial airline captains’ productivity, we test four distinct management practices: performance monitoring, performance feedback, target setting, and prosocial incentives. These practices—particularly monitoring and target setting—significantly increase captains' productivity on the targeted fuel-saving dimensions, with positive spillovers on job satisfaction and CO2 emissions. The study reveals an uncharted research opportunity to delve into the black box of firms to examine the determinants of productivity among skilled labor.

Technical Details

RePEc Handle
repec:ucp:jpolec:doi:10.1086/705375
Journal Field
General
Author Count
3
Added to Database
2026-01-25