Customers' Choice Among Retail Energy Suppliers: The Willingness-to-Pay for Service Attributes

B-Tier
Journal: The Energy Journal
Year: 2000
Volume: 21
Issue: 4
Pages: 1-28

Authors (3)

Andrew A. Goett (not in RePEc) Kathleen Hudson (not in RePEc) Kenneth E. Train (University of California-Berke...)

Score contribution per author:

0.670 = (α=2.01 / 3 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We examine small/medium commercial and industrial customers' choices among energy suppliers in conjoint-type experiments. The distribution of customers' willingness to pay is estimated for more than 40 attributes of suppliers, including sign-up bonuses, amount and type of renewables, billing options, bundling with other services, reductions in voltage fluctuations, and charitable contributions. These estimates provide guidance for suppliers in designing service options and to economists in anticipating the services that will be offered in competitive retail energy markets.

Technical Details

RePEc Handle
repec:sae:enejou:v:21:y:2000:i:4:p:1-28
Journal Field
Energy
Author Count
3
Added to Database
2026-01-29