Airline loyalty (programs) across borders: A geographic discontinuity approach

B-Tier
Journal: International Journal of Industrial Organization
Year: 2019
Volume: 62
Issue: C
Pages: 251-272

Authors (3)

de Jong, Gerben (not in RePEc) Behrens, Christiaan (not in RePEc) van Ommeren, Jos (Vrije Universiteit Amsterdam)

Score contribution per author:

0.670 = (α=2.01 / 3 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We analyze brand loyalty advantages of national airlines in their domestic countries using geocoded data from a major international frequent flier program. We employ a geographic discontinuity design that estimates discontinuities in program activity at the national borders of the program’s sponsoring airlines in the Schengen area of Europe. We document that foreign consumers earn about 60% less miles and are 70% less likely to be a program member. Controlling for self-selection, we also find suggestive evidence for higher purchase frequency and transaction size by domestic members. These results imply that national airlines enjoy a large loyalty advantage in their domestic country, and contribute to an explanation as to why international flights by third country carriers are still a small share of the market.

Technical Details

RePEc Handle
repec:eee:indorg:v:62:y:2019:i:c:p:251-272
Journal Field
Industrial Organization
Author Count
3
Added to Database
2026-01-29