The value of reputation on eBay: A controlled experiment

A-Tier
Journal: Experimental Economics
Year: 2006
Volume: 9
Issue: 2
Pages: 79-101

Authors (4)

Paul Resnick (not in RePEc) Richard Zeckhauser (National Bureau of Economic Re...) John Swanson (not in RePEc) Kate Lockwood (not in RePEc)

Score contribution per author:

1.005 = (α=2.01 / 4 authors) × 2.0x A-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We conducted the first randomized controlled field experiment of an Internet reputation mechanism. A high-reputation, established eBay dealer sold matched pairs of lots—batches of vintage postcards—under his regular identity and under new seller identities (also operated by him). As predicted, the established identity fared better. The difference in buyers’ willingness-to-pay was 8.1% of the selling price. A subsidiary experiment followed the same format, but compared sales by relatively new sellers with and without negative feedback. Surprisingly, one or two negative feedbacks for our new sellers did not affect buyers’ willingness-to-pay. Copyright Economic Science Association 2006

Technical Details

RePEc Handle
repec:kap:expeco:v:9:y:2006:i:2:p:79-101
Journal Field
Experimental
Author Count
4
Added to Database
2026-01-29