Is There a Loyalty-Enhancing Effect of Retroactive Price-Reduction Schemes?

B-Tier
Journal: Review of Industrial Organization
Year: 2019
Volume: 54
Issue: 3
Pages: 575-593

Score contribution per author:

2.011 = (α=2.01 / 1 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

Abstract This paper presents an experiment on the effect of retroactive price-reduction schemes on buyers’ repeated purchase decisions. Such schemes promise buyers a reduced price for all units that are bought in a certain time frame if the total quantity that is purchased passes a given threshold. This study finds a loyalty-enhancing effect of retroactive price-reduction schemes only if the buyers ex-ante expected that entering into the scheme would maximize their monetary gain, but later learn that they should leave the scheme. Furthermore, the effect crucially hinges on the framing of the price reduction.

Technical Details

RePEc Handle
repec:kap:revind:v:54:y:2019:i:3:d:10.1007_s11151-018-9653-9
Journal Field
Industrial Organization
Author Count
1
Added to Database
2026-01-24