Paying Customers to Switch

B-Tier
Journal: Journal of Economics & Management Strategy
Year: 1997
Volume: 6
Issue: 4
Pages: 877-897

Score contribution per author:

2.018 = (α=2.02 / 1 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

This paper studies the business practice of offering discounts to new customers in markets with switching costs. In a two‐period homogeneous‐good duopoly model, it is shown that the equilibrium amount of discounts increases continuously in the expected switching costs of a typical consumer. In equilibrium, firms offer the same prices and discounts in a mature market even if they have different market shares, and the demands faced by these firms in a new market become more elastic. Firms are worse off engaging in the discriminatory pricing, while consumers need not necessarily benefit from it. There is costly equilibrium switching of consumers, which creates a dead‐weight loss to the society.

Technical Details

RePEc Handle
repec:bla:jemstr:v:6:y:1997:i:4:p:877-897
Journal Field
Industrial Organization
Author Count
1
Added to Database
2026-01-25