Intermediaries and consumer search

B-Tier
Journal: International Journal of Industrial Organization
Year: 2018
Volume: 57
Issue: C
Pages: 255-277

Authors (2)

Chen, Yongmin (not in RePEc) Zhang, Tianle (Lingnan University)

Score contribution per author:

1.005 = (α=2.01 / 2 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

This paper discusses how intermediaries, such as a search engine and an online marketplace, may affect consumer search. We propose an analytical framework that encompasses several models of search for differentiated products, with a high-quality firm being more likely to offer a product that meets each consumer’s need. An intermediary improves consumer search efficiency by providing a search platform on which positions are sold to high-quality firms through competitive bidding. While the intermediary may admit too many or too few firms to its platform, compared to what would maximize consumer surplus or total welfare, its presence can nevertheless benefit consumers and improve welfare. However, the intermediary may reduce search efficiency when firms are differentiated only horizontally, when they sell experience or credence goods, or when the intermediary is biased (possibly due to vertical integration).

Technical Details

RePEc Handle
repec:eee:indorg:v:57:y:2018:i:c:p:255-277
Journal Field
Industrial Organization
Author Count
2
Added to Database
2026-01-25