Central bank communication and website characteristics

B-Tier
Journal: Journal of Economic Behavior and Organization
Year: 2023
Volume: 212
Issue: C
Pages: 1216-1241

Authors (2)

Score contribution per author:

1.009 = (α=2.02 / 2 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

This paper investigates the characteristics of central bank websites across a large sample of central banks. We systematically derive and quantify these characteristics across three dimensions: text, visual presentation, and website performance. We then conduct a survey to isolate the main determinants of user experience. We find that websites with higher visual complexity and lower visual contrast are perceived as more clear and credible. We build a set of time series metrics based on historical website data to capture the evolution of central bank websites with respect to clarity, attractiveness, ease of navigation, and credibility.

Technical Details

RePEc Handle
repec:eee:jeborg:v:212:y:2023:i:c:p:1216-1241
Journal Field
Theory
Author Count
2
Added to Database
2026-01-25