Online Reputation and Debt Capacity

B-Tier
Journal: Journal of Financial and Quantitative Analysis
Year: 2024
Volume: 59
Issue: 3
Pages: 1100-1140

Authors (4)

Derrien, François (HEC Paris (École des Hautes Ét...) Garel, Alexandre (not in RePEc) Romec, Arthur (not in RePEc) Weisskopf, Jean-Philippe (not in RePEc)

Score contribution per author:

0.505 = (α=2.02 / 4 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We explore the effects of online customer ratings on financial policy. Using a large sample of Parisian restaurants, we find a positive and economically significant relationship between customer ratings and restaurant debt. We use the locally exogenous variations in customer ratings resulting from the rounding of scores in regression discontinuity tests to establish causality. Favorable online ratings reduce cash flow risk and increase resilience to demand shocks. Consistent with the view that good online ratings increase the debt capacity of restaurants and their growth opportunities, restaurants with good ratings use their extra debt to invest in tangible assets.

Technical Details

RePEc Handle
repec:cup:jfinqa:v:59:y:2024:i:3:p:1100-1140_6
Journal Field
Finance
Author Count
4
Added to Database
2026-01-25