The Effect of Manager Gender and Performance Feedback: Experimental Evidence from India

B-Tier
Journal: Economic Development & Cultural Change
Year: 2024
Volume: 73
Issue: 1
Pages: 307 - 338

Authors (2)

Martin Abel (Bowdoin College) Daniel Buchman (not in RePEc)

Score contribution per author:

1.005 = (α=2.01 / 2 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We hire 2,228 Indian gig-economy workers for a real-effort transcription task and randomize the gender of the (fictitious) manager as well as the delivery of performance feedback. We find that negative feedback (i.e., criticism) leads to moderate deterioration in worker attitudes, but it increases effort provision in both mandatory and voluntary tasks. By contrast, praise affects neither attitudes nor effort provision. Importantly, feedback effects do not vary between workers assigned to female and male managers. Consistent with this finding, there is no evidence for attention discrimination toward female managers, implicit gender bias, or gendered expectations among workers. By contrast, Abel (J. Human Resources 59, no. 2:470–501, 2024) employs the same research design in the United States and finds substantial gender discrimination and no effect of feedback on effort. This highlights that the effects of feedback and manager gender vary across different contexts.

Technical Details

RePEc Handle
repec:ucp:ecdecc:doi:10.1086/727513
Journal Field
Development
Author Count
2
Added to Database
2026-01-24