The Economics of Credence Goods: An Experiment on the Role of Liability, Verifiability, Reputation, and Competition

S-Tier
Journal: American Economic Review
Year: 2011
Volume: 101
Issue: 2
Pages: 526-55

Score contribution per author:

2.681 = (α=2.01 / 3 authors) × 4.0x S-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

Credence goods markets are characterized by asymmetric information between sellers and consumers that may give rise to inefficiencies, such as under- and overtreatment or market breakdown. We study in a large experiment with 936 participants the determinants for efficiency in credence goods markets. While theory predicts that liability or verifiability yield efficiency, we find that liability has a crucial, but verifiability at best a minor, effect. Allowing sellers to build up reputation has little influence, as predicted. Seller competition drives down prices and yields maximal trade, but does not lead to higher efficiency as long as liability is violated. (JEL D12, D82)

Technical Details

RePEc Handle
repec:aea:aecrev:v:101:y:2011:i:2:p:526-55
Journal Field
General
Author Count
3
Added to Database
2026-01-25