Charity as a Substitute for Reputation: Evidence from an Online Marketplace

S-Tier
Journal: Review of Economic Studies
Year: 2012
Volume: 79
Issue: 4
Pages: 1441-1468

Authors (3)

Daniel W. Elfenbein (not in RePEc) Ray Fisman (Boston University) Brian Mcmanus (not in RePEc)

Score contribution per author:

2.681 = (α=2.01 / 3 authors) × 4.0x S-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

Consumers respond positively to products tied to charity, particularly from sellers that are relatively new and hence have limited alternative means of assuring quality. We establish this result using data from a diverse group of eBay sellers who "experiment" with charity by varying the presence of a donation in a set of otherwise matched product listings. Most of charity's benefits accrue to sellers without extensive eBay histories. Consistent with charity serving as a quality signal, we find fewer customer complaints among charity-intensive sellers. Copyright , Oxford University Press.

Technical Details

RePEc Handle
repec:oup:restud:v:79:y:2012:i:4:p:1441-1468
Journal Field
General
Author Count
3
Added to Database
2026-01-25