Supervisors and Performance Management Systems

S-Tier
Journal: Journal of Political Economy
Year: 2020
Volume: 128
Issue: 6
Pages: 2123 - 2187

Score contribution per author:

2.681 = (α=2.01 / 3 authors) × 4.0x S-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We study how heterogeneity in performance evaluations across supervisors affects employee and supervisor careers and firm outcomes using data on the performance system of a Scandinavian service sector firm. Supervisors vary widely in how they rate subordinates of similar quality. In our model, this ratings heterogeneity can arise because supervisors can differ in their ability to manage subordinates or in their leniency when rating subordinates. Furthermore, firms might or might not be informed about this heterogeneity. The evidence suggests that supervisor heterogeneity stems, in part, from real differences in managerial ability that firms are partially informed about.

Technical Details

RePEc Handle
repec:ucp:jpolec:doi:10.1086/705715
Journal Field
General
Author Count
3
Added to Database
2026-01-25