Why Programs Fail: Lessons for Improving Public Service Quality from a Mixed-Methods Evaluation of an Unsuccessful Teacher Training Program in Nepal

B-Tier
Journal: World Bank Economic Review
Year: 2025
Volume: 39
Issue: 2
Pages: 473-496

Authors (3)

Julie Schaffner (not in RePEc) Paul Glewwe (University of Minnesota-St. Pa...) Uttam Sharma (not in RePEc)

Score contribution per author:

0.670 = (α=2.01 / 3 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

This study demonstrates rigorously that an at-scale government training program for secondary teachers in Nepal had little or no impact on student learning. It then documents five sets of weaknesses related to training uptake, training-session management, teacher subject knowledge, teacher adoption of new classroom practices, and student knowledge of earlier-grade curriculum content, each of which plausibly explains some, but not all, of the program's failure. While weaknesses in trainer and teacher motivation may have contributed to the program's disappointing performance, the study argues that time, resource, and capacity constraints of both trainers and teachers, and a mismatch between policy design and student learning needs, also limited program success. These results highlight the need to broaden common accountability-focused conceptions of how to improve public service quality.

Technical Details

RePEc Handle
repec:oup:wbecrv:v:39:y:2025:i:2:p:473-496.
Journal Field
Development
Author Count
3
Added to Database
2026-01-25