Financial Incentives and Loan Officer Behavior: Multitasking and Allocation of Effort under an Incomplete Contract

B-Tier
Journal: Journal of Financial and Quantitative Analysis
Year: 2020
Volume: 55
Issue: 4
Pages: 1243-1267

Authors (4)

Behr, Patrick (not in RePEc) Drexler, Alejandro (not in RePEc) Gropp, Reint (Leibniz-Institut für Wirtschaf...) Guettler, Andre (not in RePEc)

Score contribution per author:

0.503 = (α=2.01 / 4 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We investigate the implications of providing loan officers with a nonlinear compensation structure that rewards loan volume and penalizes poor performance. Using a unique data set provided by a large international commercial bank, we examine the main activities that loan officers perform: loan prospecting, screening, and monitoring. We find that when loan officers are at risk of losing their bonuses, they increase prospecting and monitoring. We further show that loan officers adjust their behavior more toward the end of the month when bonus payments are approaching. These effects are more pronounced for loan officers with longer tenures at the bank.

Technical Details

RePEc Handle
repec:cup:jfinqa:v:55:y:2020:i:4:p:1243-1267_6
Journal Field
Finance
Author Count
4
Added to Database
2026-01-25