Conspicuous monitoring and remote work

B-Tier
Journal: Journal of Economic Behavior and Organization
Year: 2020
Volume: 176
Issue: C
Pages: 489-511

Authors (5)

Jensen, Nathan Lyons, Elizabeth (not in RePEc) Chebelyon, Eddy (not in RePEc) Bras, Ronan Le (not in RePEc) Gomes, Carla (not in RePEc)

Score contribution per author:

0.402 = (α=2.01 / 5 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

Credible monitoring of remote workers presents unique challenges that may reduce the benefits of formal organization for their management. We consider whether increasing the salience of monitor productivity without changing incentive contracts or monitoring technology leads to changes in remote worker performance. Results from a field experiment run among multi-dimensional task workers in Kenya demonstrate that increasing the visibility of monitor activity improves performance on task dimensions not being directly paid for. Our evidence is consistent with the importance of conspicuous monitoring when managers and workers are not co-located.

Technical Details

RePEc Handle
repec:eee:jeborg:v:176:y:2020:i:c:p:489-511
Journal Field
Theory
Author Count
5
Added to Database
2026-01-25