Consumer referrals

B-Tier
Journal: International Journal of Industrial Organization
Year: 2016
Volume: 48
Issue: C
Pages: 34-58

Score contribution per author:

1.005 = (α=2.01 / 2 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

In many industries, firms reward their customers for making referrals. We analyze a monopoly’s optimal policy mix of price, advertising intensity, and referral fee when buyers choose to what extent to refer other consumers to the firm. When the referral fee can be optimally set by the firm, it will charge the standard monopoly price. The firm always advertises less when it uses referrals. We extend the analysis to the case where consumers can target their referrals. In particular, we show that referral targeting could be detrimental for consumers in a low-valuation group.

Technical Details

RePEc Handle
repec:eee:indorg:v:48:y:2016:i:c:p:34-58
Journal Field
Industrial Organization
Author Count
2
Added to Database
2026-01-24