Motivating gig workers – evidence from a field experiment

B-Tier
Journal: Labour Economics
Year: 2022
Volume: 75
Issue: C

Authors (4)

Butschek, Sebastian (not in RePEc) González Amor, Roberto (not in RePEc) Kampkötter, Patrick (Eberhard-Karls-Universität Tüb...) Sliwka, Dirk (not in RePEc)

Score contribution per author:

0.503 = (α=2.01 / 4 authors) × 1.0x B-tier

α: calibrated so average coauthorship-adjusted count equals average raw count

Abstract

We study the role of risk aversion and intrinsic motivation in how the payment scheme affects the performance of an online platform’s freelancers. Our RCT varied whether freelancers were only paid a pure sales commission or a lower commission combined with a fixed payment per order to provide insurance against income fluctuations. We do not find evidence for effect heterogeneity with respect to risk aversion, but sizeable heterogeneity with respect to intrinsic motivation: While – in line with standard theory – the treatment reduced performance for less intrinsically motivated workers, it increased performance among workers with a high task motivation.

Technical Details

RePEc Handle
repec:eee:labeco:v:75:y:2022:i:c:s0927537121001408
Journal Field
Labor
Author Count
4
Added to Database
2026-01-25